Teens in Crisis (TIC)
Are you a teen who needs help? Call 01594 372777 or text 07520 634063
About
TIC+ provides non-judgemental, face-to-face and online counselling services for young people, family counselling, parent support and psycho-educational workshops. The charity works hard to ensure that their service is as accessible as possible.
The TIC+ mission: To improve, preserve and promote good mental health and well-being among young people and their families.
The TIC+ vision: That every young person in crisis has someone to talk to.
Visit the website to learn more of about TIC+ and the services they provide.
Support for Young People
TIC+chat is an anonymous, safe, confidential, 1-2-1, support service for young people aged 9-21 living in Gloucestershire. Young people can call or live-message a friendly, trained team member to discuss anything that is troubling them.
Phone: 0300 308 8080
A video about the help and services available from TIC+.
Download the TIC+ Chat poster
Support for Parents
The Parent Support service is for parents and carers living in Gloucestershire who are worried about the mental health and emotional wellbeing of the their child (age 9-25). The service is funded by NHS Gloucestershire Clinical Commissioning Group. Services include:
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A parent freephone helpline - 0800 6525675
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A parent support advice line text chat - 07520 634063
Parent Support Groups
Research demonstrates that involving parents in supporting their child’s emotional/mental health and wellbeing, ensures young people have better experiences and more positive outcomes. The Parent Support Group service is for parents living in Gloucestershire who are worried about the mental health and emotional wellbeing of their child (between the ages of 11-18). Providing parent support is also shown to prevent later use of both physical and mental health services. Previous pilot groups run by TIC+ have shown that parents continue to meet and support each other after the formal group ends!
Download the parenting support leaflet
Download the parenting support poster
The TIC+ Live Impact Dashboard
Impact on Children and Young People Report
This report has been produced by TIC+ and was the charity's attempt to better understand the increase in risk that service users seem to be experiencing. It was undertaken by conducting broad research into the impact COVID 19 had on the children and young people seeking and receiving counselling; focus groups of 38 members of the clinical team identified the presenting experienced of approximately 300 children and young people in Gloucestershire
The results provide insight into some of the pressures and issues young people are facing as result of the pandemic that may be resulting in the increase in high-risk behaviours. Five key themes, with several sub themes, emerged; existential issues, education based issues, changes in activity, home/parental issues and health anxieties all featured highly in the experience of the clinicians who took part in the research.
Update on Service Wait Times

Tagged under: teens in crisis, parent support, online text chat, impact report, bothering you
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