Skip navigation
CAMHS Practitioner Advice Line
01452 894272
Guidance for professionals in Gloucestershire working with young people with mental health or emotional wellbeing concerns

Local Services

Three young women talking

If you need to speak to someone about a young person’s mental health contact the CAMHS Advice Line on 01452 894272 between 9am and 5pm Monday to Friday.


On Your Mind websiteYoung People’s Mental Health Website is a website to help young people in Gloucestershire cope with life’s ups and downs. It includes self help information on a number of common issues, it also signposts to a wide range of local services to support young people’s mental health in Gloucestershire.


School Nurses

School nurses are offering a confidential drop-in service for young people in secondary school and at college. They can give advice on all kinds of issues to do with mental health, wellbeing and friendship. They can be contacted by telephone or email.


Chat health 

A confidential text messaging service for young people to get in touch with a healthcare professional for advice and support. Text 07507 333351.



TIC+ (Teens in Crisis) provides free face-to-face and online counselling services across Gloucestershire for young people aged 9-21 and their families.

New TIC+Chat - an anonymous, safe, confidential, 1-2-1, support service for young people aged 9-21 living in Gloucestershire. 

OPEN HOURS: Sunday – Thursday 5pm – 9pm we will not be able to start new chats after 8.30pm

(Closed Friday and Saturday)



Kooth free anonymous counselling for young people aged 11 to 18 in Gloucestershire.  This is via an online mental wellbeing platform.  Kooth is designed for young people experiencing issues with their emotional wellbeing, such as anxiety, low mood or stress. Counselling can be accessed through a drop-in service or booked sessions; there is no referral needed from a health professional, no waiting lists, and no criteria to meet to get support


CAMHS Advice Line

If you unsure what service would be most appropriate for a young person you are supporting then contact the CAMHS Practitioner Advice Line between 9am and 5pm Monday to Friday on 01452 894272 to discuss.



The children and young people’s mental health service in Gloucestershire is delivered by 2gether NHS Foundation Trust. Please see their leaflet for more information about the services they offer. 


Early Help Service

If you are concerned about a child the Early Help Service offers intensive support to families of troubled young people. Visit their website.


Educational Psychology Service

It may be appropriate to contact the education psychology service on behalf of a young person as they are not able to self-refer into the service.
The Educational Psychology service can:

  • provide advice and strategies to help facilitate positive change
  • undertake assessments of children and young people's learning, social and emotional needs
  • work therapeutically with children, young people and families
  • provide accredited therapeutic supervision in CBT
  • provide training in evidence-based approaches (including accredited Therapeutic Story Writing, CBT, Solution Focussed Approaches, Nurture Groups).

Click here to find out more about the educational psychology service and how to refer to someone


Advisory Teaching Service

The Advisory Teaching Service provides specialist support for children with a hearing, visual or physical disability or difficulties with communication, interaction, cognition, learning and behaviour.
The Advisory Teaching Service can offer:

  • Early identification and early intervention.
  • Specialist support
  • Ongoing monitoring, review and assessment of individual needs.
  • Training and advice to parents/carers to increase awareness and understanding of their child's needs
  • Professional development training to ensure individuals working with children and young people understand the effects of implications of their specific needs.

Schools can refer into the Advisory Teaching Service with the permission of the child’s parents. Find out more about the Advisory Teaching Service and how to refer into them


Gloucestershire’s Graduated Pathway for Children and Young People with Special Educational Needs and Disabilities

Find out more about the graduated pathway

If you want to search for additional services or find details of available therapies go to the Healthwatch website or the Gloucestershire Families Directory for up to date information


Community Wellbeing Service - referral details

The Community Wellbeing Service supports people with non-medical need by offering different levels of support including signposting to local community groups and on-to-one support:


  • In times of change e.g. redundancy, longer term health issues or retirement
  • In times of emotional hardship e.g. after a bereavement
  • Who are socially isolated and /or lonely
  • Who are worried about debt and financial issues
  • Who don’t know whether else to turn for support

The service is open to anyone who is over 16 years old and living in Gloucestershire or who is registered with a Gloucestershire GP.


Please see contact details for your local Community Wellbeing Service:



Telephone number

Email address


Gloucester City

0300 131 0024

Cheltenham & Tewkesbury

0300 365 6463

Stroud & Berkeley Vale

0345 863 8323

The Cotswolds

07738 106384

Forest of Dean, Newent & Staunton

01594 812447


Was the information on this page helpful? Yes No