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Schools are using AI counselors to track students’ mental health. Is it safe?

Tuesday 3rd March 2026

As hundreds of schools implement an automated monitoring tool, educators say that students can find talking to chatbots ‘more natural’ than confiding in a human

• Produced in partnership with EdSurge

The alert came around 7pm.

Brittani Phillips checked her phone. A middle school counselor in Putnam county, Florida, Phillips receives messages from an artificial intelligence-enabled therapy platform that students use during nonschool hours. It flags when a student may be at risk for harming themself or others based on what the student types into a chat.